Leadership

Tom leads the company with vision and a commitment to excellence. With over 40 years of experience across various technology sectors, he’s a results-driven executive dedicated to serving those who serve and protect.

As a tireless advocate for customer needs, Tom applies an extensive background to establish foundational centers of excellence and an ability to tackle complex situations with ease. His experience spans military applications, commercial aviation, and wireless telecommunications plus specialization in mission-critical communication systems across vertical markets as diverse as Utilities, Public Safety, Aviation, Railway, and Maritime.

A hands-on manager who puts clients first without sacrificing quality or cost-effectiveness, he brings strong influence-management, negotiation, leadership, and assertiveness skills to the company. A sharp ability to navigate ambiguity in a continuously evolving environment lets him focus on details without losing sight of the big picture and delivering customer satisfaction.

A proud U.S. Navy veteran and a proven leader, Tom helped us significantly grow our market share while increasing customer satisfaction.

Jason manages all technical engineering personnel as well as pre- and post-sales support. He brings twenty-five years of work in the mission-critical IT industry, coupled with sixteen years of public safety experience here. It’s all underpinned with certifications from Microsoft, Cisco, VESTA 911, Zetron, NOKIA, Tait Radio, Motorola Solutions, Eventide, and NICE Systems. He also has cybersecurity certifications from the Texas A&M National Emergency Response and Recovery Training Center (DHS/FEMA) for cyber-attacks and mitigation.

Jason’s technical expertise and leadership were instrumental in the design and launch of our Network and Security Operations Center. This critical project allows us to provide 24/7 support to our mission-critical customers from a locally managed NSOC facility in Bethlehem, PA.

He also designed and built the innovative PA NECORE regional Emergency Services IP Network (ESInet). It connects eight counties in Northeastern Pennsylvania so they can share 9-1-1 call processing, radio communications, Computer Aided Dispatch, and voice recording across a myriad of networking mediums. This network allows NECORE counties to leverage a shared system and reduce ongoing support costs while adding resiliency and redundancy.

Since 2023, Jason has served on the Board of Directors for the Consortium for Certified Service Centers and is an active member of the Pennsylvania and national NENA and APCO chapters.

A 2006 graduate of Shippensburg University with a BSBA degree in Management of Information Systems, he earned his ENP certification from the NENA Institute in 2019 and the Certified Service Manager (CSM) certification from ETA in 2022.

Jared manages our IT and Cybersecurity division. With over 25 years of experience, his expertise ranges from technical design and implementation of multiple Emergency Services IP Networks (ESINets) and Computer-Aided Dispatch Systems to offensive security, penetration testing, intrusion countermeasures, and digital forensics.

He spent 12 years working in the public safety sector, deploying and managing cybersecurity programs. Jared developed a custom Security Information and Event Management (SIEM) System to continually monitor for cybersecurity intrusions. He also conceived and built numerous Computer-Aided Dispatch Systems in the state’s Northeast region so that 9-1-1 centers could share dispatch technology, infrastructure, and personnel.

There’s also a long list of certifications from EC-Council, Cisco, NOKIA, VESTA, Motorola, Microsoft, Hurricane Electric, LevelBlue, AlientVault, and Texas A&M National Emergency Response and Recovery Training Center (DHS/FEMA). In 2024, he added an Emergency Number Professional certification from the National Emergency Number Association (NENA).

Jared has lectured on cybersecurity at the Pennsylvania chapter of NENA’s annual conference, the Pennsylvania chapter of the Association of Public-Safety Communications Officials (APCO), the Enterprise Wireless Alliance annual leadership conference, and the NENA national conference. Jared has also led cybersecurity tabletop exercises for FEMA.

Since 2012, he’s served on the board of directors and in advisory roles of several non-profit organizations including Make Lehigh Valley and other STEM-focused community organizations.

Allan’s been a leader here since 2011. With 25 years of experience in communications and network technology, plus a specialty in public safety communications, cybersecurity, and IT managed services, he’s helped organizations implement secure, high-performance network solutions that enhance efficiency and reliability.

He manages a dynamic sales team that drives growth and innovation across our portfolio of mission-critical communications and network solutions. His strategic approach focuses on understanding each client’s unique challenges—both known and emerging—and delivering tailored solutions that for seamless, secure, and reliable connectivity. Our vendor-agnostic approach ensures every client receives the best solution.

His expertise spans P25 and commercial radio networks, dispatch solutions, 9-1-1, and administrative telephony, microwave connectivity, recording solutions, managed IT services, and cybersecurity. This includes collaborating with public safety agencies, municipalities, utilities, healthcare providers, and enterprises to address coverage gaps, mitigate security risks, and update network infrastructure.

Beyond sales leadership, Allan helps develop technology strategy and network security, advocates for advanced encryption, cybersecurity best practices and managed IT services to protect sensitive communications. He’s committed to integrating modern network solutions with proactive security measures to maintain resilient, uninterrupted mission-critical connectivity.

Count on Allan’s dedication to deliver cutting-edge, customized solutions that empower first responders, businesses, and critical infrastructure providers with the tools they need to communicate securely and effectively—anytime, anywhere.

Michael leads cross-functional teams that deliver innovative solutions in public safety and enterprise technology. His focus is on project management strategies and development that ensure successful project outcomes for our diverse customer base while guiding PMO project coordinators and other staff engaged in delivering projects.

Michael brings value to customers by ensuring projects are completed on scope, on budget, and on schedule with clear communication, meticulous planning, and proactive risk management. By fostering a culture of transparency and reliability, client expectations are exceeded.

He joined our team after a distinguished 35-year career with the City of Allentown and retiring as the Superintendent of Communications. Michael was responsible for the City’s E9-1-1 Center, which handled over 212,000 calls per year, and overseeing its Technical Services/Radio Division.

He earned a Project Management certification from Pennsylvania State University-Penn State Lehigh Valley and an Electronic Technician certification from Allentown’s Lincoln Technical Institute. Michael is a certified Project Management Professional (PMP), Project Management Office Certified Professional (PMI-PMOCP) and Disciplined Agile® Scrum Master (DASM) from the Project Management Institute and holds an Emergency Number Professional (ENP) certification from the National Emergency Number Association (NENA).

As a results-driven finance and operations executive, Glenn has a proven track record of driving profitability, operational efficiency, and strategic growth. With a Big 4 accounting foundation and over two decades of leadership experience, he’s successfully aligned financial strategies with corporate objectives, optimized cash flow, led M&A transactions, due diligence, and post-merger integrations.

Glenn’s expertise spans financial planning, risk management, treasury management, procurement optimization, and technology implementation. He consistently delivers measurable business value across manufacturing, engineering, and private equity-backed firms. A trusted business advisor to executive teams, he can implement cost-saving strategies, streamline operations, and leverage technology to enhance financial and operational performance.

Beyond finance, Glenn is a mentor and coach, fostering high-performing teams and driving continuous improvement through collaboration and innovation. He holds a Bachelor of Science in Accounting (Magna Cum Laude) from Lehigh University and is a Certified Public Accountant in Pennsylvania. His technical expertise includes SAP, Hyperion, Microsoft Office Suite plus various ERP and financial systems.